At times, you may have seen a message that some program had stopped responding on your Windows computer. The reasons for such Programs not responding or Program has stopped working or responding message could be many and there the troubleshooting options different too. We have already covered the following subjects:
- Internet Explorer is not responding.
Today we will take a look at some other common scenarios where you may encounter a Program not responding message.
Apr 8, 2018 - How To'sWindows. Fix: Microsoft Word not Responding. All the different applications installed on your computer will be listed here. There are several reasons behind “MS Word not responding” bug, despite that the third party add-ons and plug-ins are believed as the biggest troublemakers. It is also believed that malware and virus infection can cause Word application to malfunction. If other programs are conflicting with MS Word application then you will get these errors.
Programs not responding in Windows
If a Program is not responding, it means that a problem has occurred in the program and it is, therefore, interacting more slowly than usual with Windows. You can choose to wait for it to start working automatically or you can terminate or kill the process.
The probable cause for this are:
- Lack of computer resources available for the program to start or run properly
- Computer infected with malware
- Conflict between two software
- Incompatibility with the operating system version
- File or registry entries of the program may have been corrupted
The actions you could take if you face such a situation are:
- Full scan your PC with your antivirus software.
- Relaunch the program and see if it work
- Restart the computer and see if it runs properly
- See if the problem occurs when you boot in Clean Boot State. Here you can manually try and identify conflicts.
- Reinstall the software
- Disable hardware graphics acceleration and see.
- If the program uses add-ins or extensions, start the program in Safe Mode and see. If need be, check the add-ins and disable or remove the offenders. To run a program in No add-ons mode or Safe Mode, you usually open the Run box, type the name/executable of the program and use the /safe parameter. Eg. outlook /safe.
- Try and increase the RAM.
One last thing! You could also optimize the computer for performance. Clean up Disk Space, uninstall unwanted programs, run the Program & System Maintenance Troubleshooters.
Open an elevated Command Prompt, type the following and hit Enter to run the Performance Troubleshooter.
This troubleshooter helps the user adjust settings to improve operating system speed and performance.
Printer not responding
If you receive a Printer not responding message run the Printer Troubleshooter and see. Make sure that you are using the latest version of the Printer Driver.
Program has stopped working
These posts too will help you if you receive a Program has stopped working message:
- COM Surrogate has stopped working.
All the best!
TIP: Download this tool to quickly find & fix Windows errors automatically
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Which version of Microsoft Office or Microsoft Word is it?
Open Start > Settings > Apps > Apps & features
Scroll down to Microsoft Office
Select it
Click Change
Now, wait while the repair wizard starts up.
Choose the type of repair you would like to perform. Depending on the severity or availability of your Internet connection, you could try the first option, Quick Repair, which is much faster and tries to fix the problem without a data connection.
If that doesn’t resolve the problem, then go back and try the Online Repair option. For my particular issue, I ultimately had to use the Online Repair.
The repair process is straight-forward following the wizard. Note that you’ll need to save your work and close all Office programs first, and then click Repair.
Then wait while the repair process runs.
You will notice the repair experience is similar to a fresh installation. The amount of time it takes will depend on your connection speed and what the issue is.
You will see your Office apps light up in their respective colors while the repair completes.
Once the installation is complete, restart your computer just to be sure and launch your apps and verify if the problem you were having is resolved.
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Reinstall Office
Step 1 - Sign in to download Office
Go to http://www.office.com and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account.
Forgot your account details? See I forgot the account I use with Office.
https://support.office.com/en-us/article/i-forg...
On the Office home page, do the following depending on your version of Office.
If you signed in with a Microsoft account, from the Office home page select Install Office > Install. (Office 365 subscribers should select Install again).
This begins the download of Office. Follow the prompts on your screen to complete the install.
-------------------------------------------
If it came preinstalled, then it likely is a trial? Did you eventually purchase a subscription for it? Is the subscription active?
Go to http://www.office.com and if you're not already signed in, select Sign in.
Sign in with the account you use with Office. This can be your Microsoft account, or a work or school account.
Can't remember your account?
https://support.office.com/en-us/article/Cant-r...
Select Install Office.
Open Start > Settings > Apps > Apps & features
Scroll down to Microsoft Office
Select it
Click Change
Now, wait while the repair wizard starts up.
Choose the type of repair you would like to perform. Depending on the severity or availability of your Internet connection, you could try the first option, Quick Repair, which is much faster and tries to fix the problem without a data connection.
If that doesn’t resolve the problem, then go back and try the Online Repair option. For my particular issue, I ultimately had to use the Online Repair.
The repair process is straight-forward following the wizard. Note that you’ll need to save your work and close all Office programs first, and then click Repair.
Then wait while the repair process runs.
You will notice the repair experience is similar to a fresh installation. The amount of time it takes will depend on your connection speed and what the issue is.
You will see your Office apps light up in their respective colors while the repair completes.
Once the installation is complete, restart your computer just to be sure and launch your apps and verify if the problem you were having is resolved.
-------------------------------------------
Reinstall Office
Step 1 - Sign in to download Office
Go to http://www.office.com and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account.
Forgot your account details? See I forgot the account I use with Office.
https://support.office.com/en-us/article/i-forg...
On the Office home page, do the following depending on your version of Office.
If you signed in with a Microsoft account, from the Office home page select Install Office > Install. (Office 365 subscribers should select Install again).
This begins the download of Office. Follow the prompts on your screen to complete the install.
-------------------------------------------
If it came preinstalled, then it likely is a trial? Did you eventually purchase a subscription for it? Is the subscription active?
Go to http://www.office.com and if you're not already signed in, select Sign in.
Sign in with the account you use with Office. This can be your Microsoft account, or a work or school account.
Can't remember your account?
https://support.office.com/en-us/article/Cant-r...
Select Install Office.